Find answers to common questions about participating in LeveX Quests, earning Surprise Drop rewards, and maximizing your gamified trading experience.
Getting Started with Quests
Q: What are LeveX Quests and how do they work?
LeveX Quests are gamified reward programs where you complete trading challenges to earn exclusive bonuses and Futures Credit. Each Quest features multiple tiers with increasing requirements - as you reach trading volume milestones, you unlock Surprise Drop rewards that provide immediate trading capital. Quests run for limited time periods and require active opt-in participation.
Q: How do I join a Quest and start earning rewards?
Visit the LeveX Quest dashboard and click "Join Now" on any active promotion. You must opt-in before your trading activity counts toward tier progression. Only volume generated after joining will advance your Quest progress, so join immediately when new Quests launch to maximize earning potential.
For detailed step-by-step instructions on the complete Quest participation process, see our how to participate in Quests guide.
Q: Do I need to complete specific tasks or just trade normally?
Quest requirements depend on the type. Trading Volume Quests reward your regular spot trading and futures trading activity. Journey Quests require completing specific platform tasks like deposits, KYC verification, or community engagement. Time Period Quests challenge you to maintain consistent daily activity over extended periods.
Quest Progression and Rewards
Q: What are Surprise Drops and how much can I earn?
Surprise Drops are randomized rewards within specified ranges that add excitement to tier advancement. For example, Tier 1 might offer $1-$10 in Futures Credit, while higher tiers can provide $50-$500 or even up to $20,000 in rewards. The exact amount is revealed when you unlock each tier, creating a gamified "reward chest" experience.
Q: If I start at a higher tier, do I miss rewards from lower levels?
No - you automatically receive all rewards from tiers you pass through. If your initial trading volume qualifies you for Tier 5, you'll still earn Surprise Drop rewards from Tiers 1-4 plus your current tier bonus. This ensures active traders aren't penalized for strong early performance.
Q: How long do I have to claim and use my Quest rewards?
Quest rewards follow a three-stage timeline: You have 7 days to claim rewards after unlocking them, 3 days to redeem claimed rewards for active use, and 7 days to utilize redeemed Futures Credit for trading. All unclaimed rewards expire permanently when Quest periods end, so monitor your progress regularly.
Quest Types and Participation
Q: What different types of Quests are available?
LeveX offers multiple Quest formats: Trading Volume Quests reward cumulative trading activity through tier progression. Journey Quests guide new users through platform features with sequential task completion. Time Period Quests require maintaining daily or weekly activity - miss a period and fall back to Tier 1, but with opportunities to claim tier rewards multiple times.
Q: Can I participate in multiple Quests simultaneously?
Quest participation depends on the specific promotions running. Some Quests may run concurrently while others are exclusive. Check your Quest dashboard for current availability and any participation restrictions for active promotions.
Q: What happens if I don't complete a Time Period Quest requirement?
In Time Period Quests, missing daily or weekly requirements drops you back to Tier 1. However, you can climb the tiers again and reclaim rewards from each level, potentially earning tier bonuses multiple times throughout the Quest period. This creates opportunities for persistent participants to maximize earnings.
Reward Management and Usage
Q: How do I track my Quest progress and claim rewards?
Your Quest dashboard displays real-time progress including current trading volume, next tier requirements, and unlocked rewards. A progress bar shows advancement toward the next tier, while completed tiers display with claim buttons. Visit the dashboard regularly to claim rewards before they expire.
Q: What are Futures Credit rewards and how do I use them?
Futures Credit provides trading capital that protects against losses and can reduce fees when trading futures contracts. The credit automatically applies to qualifying trades, essentially giving you additional capital to test strategies or scale positions with reduced risk. Learn more about futures trading concepts to maximize credit usage.
Q: Will I be notified about my Quest progress and rewards?
Yes, LeveX provides multiple notification methods: in-app notifications when you reach new tiers, email updates if you've enabled newsletter communications, and push notifications on mobile devices. You can manage notification preferences in your account settings to stay informed about Quest progress.
Technical Questions and Troubleshooting
Q: What trading activities count toward Quest volume requirements?
All legitimate trading activity on LeveX counts toward volume-based Quests, including spot trading, futures contracts, and trades across different leverage levels. Both maker and taker fees contribute to your volume calculations, giving you progress regardless of trading style or order types.
Q: Can Quest terms change during active promotions?
LeveX reserves the right to modify Quest rules, extend periods, or terminate promotions as needed. However, we aim to provide advance notice of significant changes and honor rewards already earned under previous terms. Check your Quest dashboard for the most current rules and any updates to active promotions.
Q: What should I do if my Quest progress isn't updating correctly?
Quest progress updates in real-time, but occasional delays may occur during high-volume periods. If your progress seems incorrect after several minutes, contact our support team with your account details (UID, username), Quest participation information, and screenshots showing the discrepancy for faster resolution.
Strategic Quest Participation
Q: How can I maximize my Quest rewards and progression?
Focus on consistent trading activity rather than trying to game the system. Distribute volume across the Quest period rather than rushing at the end, claim rewards promptly to avoid expiration, and consider how Futures Credit can enhance your regular trading strategies. Higher-tier rewards often provide better value than multiple lower-tier bonuses.
Q: Should I change my trading patterns to complete Quests?
Quests work best when they complement your natural trading activity rather than forcing behavior changes. Trade based on market opportunities and your strategy, letting Quest progression happen organically. The tier system ensures you'll earn appropriate rewards for your activity level without needing to chase specific targets.
Q: Are there any restrictions on who can participate in Quests?
Quest participation is generally available to all verified LeveX users, though specific promotions may have eligibility requirements based on account status, location, or previous activity. Check individual Quest terms for any restrictions and ensure your account meets basic trading requirements.
Getting Additional Help
Q: Where can I learn more about Quest rewards and trading strategies?
Explore our educational resources including guides on futures trading, fee optimization, and platform features. For Quest-specific questions, read our Quest launch announcement or contact support for personalized assistance.
Q: What if I have technical issues during Quest participation?
For technical problems, Quest progress discrepancies, or reward claiming issues, contact our support team through email with detailed information about your account and the specific issue. Include screenshots and your Quest participation timeline to help our team resolve problems quickly.