Find answers to common questions about LeveX Futures Credit bonuses, how they work with Quest rewards, and maximizing your bonus trading capital.
Basic Futures Credit Questions
Q: What is Futures Credit and how does it work?
Futures Credit is bonus trading capital credited directly to your futures account that acts as margin for opening positions while also offsetting trading fees and potential losses. Unlike withdrawable funds, Futures Credit provides a safety net that absorbs up to 50% of your trading costs and any losses up to its value, while any profits you generate are yours to keep and withdraw.
Q: How do I get Futures Credit bonuses?
Futures Credit is primarily earned through LeveX Quests as Surprise Drop rewards. When you complete Quest tiers, you receive randomized Futures Credit amounts that must be claimed and redeemed through your My Rewards dashboard. Other promotional offers may also provide Futures Credit bonuses.
Q: Can I withdraw Futures Credit or transfer it to my spot account?
No, Futures Credit itself cannot be withdrawn or transferred to your spot account. However, any profits you generate by trading with Futures Credit are fully withdrawable. The credit serves as trading capital and protection, while profits become your real funds that can be withdrawn at any time.
Using Futures Credit for Trading
Q: What can I use Futures Credit for?
Futures Credit has three main uses: as margin for opening futures positions, to offset up to 50% of your trading and funding fees, and to absorb losses from closed futures positions up to the credit's value. This provides significant protection and cost savings for your futures trading activities.
Q: Do I need real funds to use Futures Credit?
Yes, Futures Credit usage must be paired with at least 50% real assets from your futures wallet. This means if you want to open a $100 position using Futures Credit, you need at least $50 in actual funds in your futures account. This requirement ensures responsible trading practices while maximizing the benefit of bonus capital.
Q: Can I have multiple Futures Credit bonuses active at once?
No, only one Futures Credit bonus can be active at a time. If you redeem a new Futures Credit bonus while another is already active, the system will automatically recall the previous bonus. Plan your bonus usage strategically to maximize value from each credit received.
Claiming and Managing Futures Credit
Q: How do I claim and activate Futures Credit from Quests?
After earning Futures Credit through Quest participation, visit your My Rewards page and locate the credit in your Surprise Drops or Bonuses section. Click "Redeem" to activate the bonus for trading. Once redeemed, the credit becomes visible in your futures account and automatically applies to qualifying trades.
Q: How long do I have to use Futures Credit?
Futures Credit follows specific timing rules: Quest-earned credits have 7 days to claim after unlocking, 3 days to redeem after claiming, and 7 days to use after redemption. Promotional bonuses may have different timelines. Always check expiration dates in your rewards dashboard to avoid losing earned bonuses.
Q: What happens if I transfer funds out of my futures account while using Futures Credit?
Transferring any funds from your futures account while a Futures Credit bonus is active will cause the current bonus to expire immediately. Plan your fund management carefully and avoid unnecessary transfers while actively using bonus capital to prevent accidental forfeiture.
Fees and Benefits
Q: How does Futures Credit affect my trading fees?
Futures Credit automatically covers up to 50% of your trading and funding fees when opening or closing positions. This reduces your effective fee rate and makes trading more cost-effective. Note that VIP fee rebates don't apply while using Futures Credit, as the bonus already provides significant fee benefits.
Q: What happens to my profits and losses when using Futures Credit?
Profits generated while using Futures Credit become your real funds and are fully withdrawable. Losses are first absorbed by the Futures Credit up to its full value, protecting your actual capital. Once the credit is exhausted by losses or fees, normal trading mechanics apply to your real funds.
Q: Can I see how much Futures Credit I'm using?
Yes, when you have active Futures Credit, it's visible in your futures account balance and shows during position opening. The system clearly displays how much bonus capital is available and automatically applies it to qualifying trades and fee calculations.
Strategic Usage and Optimization
Q: What's the best strategy for using Futures Credit?
Use Futures Credit to test new trading strategies, explore different markets, or scale positions beyond your normal risk tolerance. Since losses are absorbed by the bonus while profits are yours to keep, it's ideal for learning advanced techniques like Multi-Trade Mode or experimenting with higher leverage levels.
Q: Should I save Futures Credit for larger trades or use it immediately?
Use Futures Credit promptly due to expiration timelines, but strategically rather than recklessly. The 50% real funds requirement means you can effectively double your position size with bonus protection. Consider market conditions and your trading plan rather than rushing to use credits before expiration.
Q: Can I combine Futures Credit with other LeveX features?
Yes, Futures Credit works with all LeveX trading features including different order types, leverage settings, and advanced position management. The credit provides additional safety while you explore features that might otherwise seem too risky with only your own capital.
Troubleshooting and Technical Issues
Q: What if my Futures Credit doesn't appear after redemption?
Futures Credit should appear in your futures account immediately after redemption. If it doesn't show within a few minutes, refresh your account or contact LeveX support with your redemption details. Ensure you're checking the correct account section and that you've completed both claiming and redemption steps.
Q: Why did my Futures Credit expire unexpectedly?
Futures Credit can expire due to several reasons: exceeding time limits, transferring funds from your futures account, or redeeming a new bonus while another was active. Review the expiration rules and your recent account activity to identify the cause and prevent future issues.
Q: Can Futures Credit terms change during active bonuses?
LeveX reserves the right to modify bonus terms, but existing active bonuses are typically honored under their original conditions. Check your rewards dashboard for current terms and any updates to bonus policies that might affect future Futures Credit earnings.
Getting Additional Help
Q: Where can I learn more about maximizing Futures Credit benefits?
Explore our guides on futures trading concepts, margin and leverage, and Quest participation strategies. For specific Futures Credit questions, read our complete introduction article or contact support for personalized guidance.