Find answers to common questions about LeveX Futures Credit/Voucher bonuses, how they work with Quest rewards, and maximizing your bonus trading capital.
Basic Futures Credit Questions
Q: What is Futures Credit and how does it work?
Futures Credit is bonus trading capital that acts as margin for opening futures positions while also offsetting trading fees and potential losses. LeveX offers different types of Futures Credit with varying requirements and coverage levels. Some require your futures account cash balance to match 100% of the credit amount before you can redeem, while others can be used immediately with no balance requirement. Any profits you generate while trading with Futures Credit are yours to keep and withdraw.
Q: What's the difference between Futures Credit and Futures Voucher?
Futures Credit functions as actual trading capital — you can use it as margin to open positions, and it absorbs losses up to its value. Futures Voucher only covers trading fees and cannot be used as margin or to cover losses. Think of Futures Credit as bonus trading funds and Futures Voucher as a fee discount.
Q: How do I get Futures Credit bonuses?
Futures Credit is primarily earned through LeveX Quests as Surprise Drop rewards. When you complete Quest tiers, you receive Futures Credit or Futures Voucher amounts that must be claimed and redeemed through your My Rewards dashboard. Other promotional offers may also provide these bonuses.
Q: Can I withdraw Futures Credit or transfer it to my spot account?
No, Futures Credit itself cannot be withdrawn or transferred to your spot account. However, any profits you generate by trading with Futures Credit are fully withdrawable. The credit serves as trading capital and protection, while profits become your real funds. Note that transferring funds out of your futures account while a Futures Credit bonus is active will void the bonus.
Types of Futures Credit
Q: What is Futures Credit 50%?
Futures Credit 50% requires a 100% balance match on your futures account before you can redeem it. For example, to redeem $10 in Futures Credit 50%, you need at least $10 in your futures account cash balance. Once redeemed, it can be used as margin and covers up to 50% of your trading fees and losses. Your futures account balance can come from any source, whether deposits, trading profits, or other bonuses.
Q: What is Futures Credit 100%?
Futures Credit 100% also requires a 100% balance match on your futures account to redeem, just like the 50% version. The difference is coverage: Futures Credit 100% covers up to 100% of your trading fees and losses up to the credit's value, giving you stronger protection on your trades.
Q: What is Futures Credit 100% No Deposit?
Futures Credit 100% No Deposit can be redeemed and used immediately without any deposit requirement. It covers up to 100% of fees and losses up to its value. This is the most flexible type, ideal for trying out the platform or testing strategies without committing your own funds first.
Q: What is a Futures Voucher?
Futures Voucher covers trading fees only. It cannot be used as margin to open positions and does not cover losses. No balance match is required to use it. Futures Vouchers are useful for reducing your trading costs but don't provide the trading capital or loss protection that Futures Credit offers.
Using Futures Credit for Trading
Q: Do I need real funds to use Futures Credit?
It depends on the type. Futures Credit 50% and Futures Credit 100% both require your futures account cash balance to cover at least 100% of the credit amount before redemption. This balance can come from any source: deposits, profits, or other bonuses. Futures Credit 100% No Deposit has no balance requirement at all. Check your reward details in the My Rewards dashboard to see which type you have.
Q: What can I use Futures Credit for?
Futures Credit has three main uses: as margin for opening futures positions on any symbol and at any leverage, to offset trading and funding fees, and to absorb losses from closed futures positions up to the credit's value. The coverage percentage (50% or 100%) depends on which type of Futures Credit you have.
Q: Can I have multiple Futures Credit bonuses active at once?
No, only one Futures Credit bonus can be active at a time. If you redeem a new Futures Credit bonus while another is already active, the system will automatically recall the previous bonus. Plan your bonus usage strategically to maximize value from each credit received.
Claiming and Managing Futures Credit
Q: How do I claim and activate Futures Credit from Quests?
After earning Futures Credit through Quest participation, visit your My Rewards page and locate the credit in your Surprise Drops or Bonuses section. Click "Redeem" to activate the bonus. For types requiring a balance match, ensure your futures account cash balance meets the 100% threshold before redemption. Once redeemed, the credit becomes visible in your futures account.
Q: How long do I have to use Futures Credit?
Futures Credit follows specific timing rules: Quest-earned credits have 7 days to claim after unlocking, 3 days to redeem after claiming, and 7 days to use after redemption. Promotional bonuses may have different timelines. Always check expiration dates in your rewards dashboard to avoid losing earned bonuses.
Q: What happens if I transfer funds out of my futures account while using Futures Credit?
Transferring any funds from your futures account while a Futures Credit bonus is active will void the current bonus immediately. Plan your fund management carefully and avoid unnecessary transfers while actively using bonus capital to prevent accidental forfeiture.
Fees and Benefits
Q: How does Futures Credit affect my trading fees?
Futures Credit automatically covers a portion of your trading and funding fees when opening or closing positions — up to 50% or 100% depending on your bonus type. This reduces your effective fee rate and makes trading more cost-effective. Note that VIP fee rebates don't apply while using Futures Credit.
Q: What happens to my profits and losses when using Futures Credit?
Profits generated while using Futures Credit become your real funds and are fully withdrawable. Losses are absorbed by the Futures Credit up to its coverage limit (50% or 100% depending on type) and up to the credit's total value. Once the credit is exhausted, normal trading mechanics apply to your real funds.
Q: Can I see how much Futures Credit I'm using?
Yes, when you have active Futures Credit, it's visible in your futures account balance and shows during position opening. The system clearly displays how much bonus capital is available and automatically applies it to qualifying trades and fee calculations.
Strategic Usage and Optimization
Q: What's the best strategy for using Futures Credit?
First, check which type of Futures Credit you have, this determines whether you need to build up your futures account balance first. Use Futures Credit to test new trading strategies, explore different markets, or scale positions beyond your normal risk tolerance. The 100% No Deposit version is ideal for trying new approaches without risking your own capital. Since losses are absorbed by the bonus while profits are yours to keep, it's great for learning features like Multi-Trade Mode.
Q: Should I save Futures Credit for larger trades or use it immediately?
Use Futures Credit promptly due to expiration timelines, but strategically rather than recklessly. For types requiring a balance match, remember that your existing futures account balance (from any source) counts toward the requirement. Consider market conditions and your trading plan rather than rushing to use credits before expiration.
Q: Can I combine Futures Credit with other LeveX features?
Yes, Futures Credit works with all LeveX trading features including different order types, leverage settings, and advanced position management. The credit provides additional safety while you explore features that might otherwise seem too risky with only your own capital.
Troubleshooting and Technical Issues
Q: What if my Futures Credit doesn't appear after redemption?
Futures Credit should appear in your futures account immediately after redemption. If it doesn't show within a few minutes, check that you've met the balance match requirement for your bonus type. If issues persist, contact LeveX support with your redemption details.
Q: Why did my Futures Credit expire unexpectedly?
Futures Credit can expire or be voided due to several reasons: exceeding time limits, transferring funds out of your futures account, redeeming a new bonus while another was active, or (for balance-match types) not having sufficient futures account balance when attempting to redeem. Review the expiration rules and your recent account activity to identify the cause.
Q: Can Futures Credit terms change during active bonuses?
LeveX reserves the right to modify bonus terms, but existing active bonuses are typically honored under their original conditions. Check your rewards dashboard for current terms and any updates to bonus policies that might affect future Futures Credit earnings.
Getting Additional Help
Q: Where can I learn more about maximizing Futures Credit benefits?
Explore our guides on futures trading concepts, margin and leverage, and Quest participation strategies. For specific Futures Credit questions, contact support for personalized guidance.