Technical Issues

Q: How do I report a bug?

A: If you encounter a bug, please report it to our customer support via Live Chat or email at support@levex.com. Include all relevant screenshots, screen recordings, and code for faster resolution.

Q: Is there a mobile app? How do I install it?

A: Yes, we have a mobile app available for both Android and iOS. You can download it from the respective app stores.

Q: How do I clear my cache and cookies?

A: The process varies by browser, but you can usually find this option in the 'Settings' or 'Preferences' menu.

Q: Why am I getting a 'Connection Error'?

A: A 'Connection Error' usually indicates a network issue. Check your internet connection and try again.

Q: Is LeveX compatible with all browsers?

A: While LeveX can be accessed on most modern browsers, for optimal performance and security, we recommend using Google Chrome or Apple Safari.