Security

Q: How does LeveX protect my data?

A: LeveX uses advanced encryption methods, firewalls, and secure data storage to protect your data. We also comply with GDPR and other data protection regulations.

Q: What should I do if my account is compromised?

A: If you suspect your account is compromised, immediately change the passwords for both your LeveX account and email. Then, set up fresh two-factor authentication for your account and contact our customer support for further assistance.

Q: How can I report suspicious activity?

A: If you notice any suspicious activity on your account or within the platform, report it immediately to our customer support via our Live Chat or email at support@levex.com.

Q:. What are the best practices for securing my account?

A: To enhance security, use a strong & unique password, and enable two-factor authentication. Be cautious of phishing attempts and regularly review your account activity and security settings.

Q: What is an API key and how do I secure it?

A: An API key lets developers interact with the LeveX platform through third-party applications. To ensure it remains secure, restrict its IP access to addresses you trust and store your private API key in a secured, encrypted environment.

Q: How does LeveX manage their customers’ funds?

A: LeveX uses a mix of hot and cold wallets to manage customer funds. Cold wallets are disconnected from the internet for added security.

Q: Where can I find out how much reserves does LeveX have?

A: Information about LeveX's financial reserves is confidential and not publicly disclosed. However, we are committed to maintaining financial stability and undergo regular audits.